Unfortunately, we are unable change billing information, item, size or quantity on an existing order. We also cannot cancel orders after they’ve been processed for shipment.

If you haven’t yet received notification that your order is processing, we may be able to assist with a shipping address change or order cancellation. Please reach out to us at taylorswift@umgstores.com , select the appropriate category, and we’ll make every effort to accommodate your request! Please keep in mind that once an order has been processed for shipping we are unable to take any further action.

All orders are subject to our return and exchange policies. Please note: an address change or cancellation request is not guaranteed until one of our team members has confirmed your request has been processed.